Fred Meyer Responds Again: Family Friendly Check-Out

I reviewed Fred Meyer’s bathroom a long time ago. When I sent that review to their corporate office, I received a stock reply. Recently, my review of their “Family Friendly” check-out earned a more personal reply.

Here’s the reply:

Dear Mrs ————-

Thank you for taking the time to contact Fred Meyer regarding the Family Friendly checkstands in our stores.

A checkstand with no tabloids was determined to be the most appropriate way to introduce the Family Friendly checkstand. It is widely accepted that the tabloids were something that many found to be the most inappropriate for children.

This is a relatively new program and like all new programs is subject to review going forward. We are listening to our Customers opinions on the Family Friendly checkstands. Based on feedback, we will determine if there any modifications that might be made or if this is something that should be expanded. The opinions we have received so far are very diverse.

We certainly appreciate and will consider your comments in our review of this program going forward.

Sincerely,

Candice K——–
Consumer Affairs

I appreciated her response, but I question the idea that it is a “relatively new” program. I remember the “Family Friendly” check-out being around before Cedar was born. She’s about to turn three.

Here’s what I wrote back:

Dear Ms. K———-,

Thank you so much for responding to my concerns about the availability of candy in your Family Friendly checkstands. I appreciate your quick reply.

I hope in future discussions about the Family Friendly checkstands at the corporate office Fred Meyer will consider removing the candy in addition to the magazines.

Yours truly,
Nicole ——————

Subarctic mamas, and anyone else living in Fred Meyer territory, this is our chance. One of my readers, Karen, commented that the grocery stores where she lives offer candy free check-outs. We can have that too. Fred Meyer is listening. Go to their online comment form now and tell them you want the candy out of the “Family Friendly” checkout. If enough of us take action, the day may come when an outnumbered mom or dad will be spared hearing, “Pleeeease. I neeeeed candy” at the check-out.

Remember, while you’re there, thank them for supporting the use of canvas bags too.